Terms & Conditions

Agreement and scope

These Terms & Conditions (the “Terms”) govern your use of stayincentraltx.com, the direct-booking pages linked from it, and related services provided by Morada Group LLC (“Morada Group,” “we,” “us,” or “our”). By using the website, you agree to these Terms. When you make a reservation, you also agree to the terms presented during the booking process.

Your use of the website is also subject to our Privacy Policy. A reservation may also be governed by the applicable property listing, checkout disclosures, booking confirmation, house rules, and rental agreement. Together, those materials form the agreement for your reservation.

Eligibility and guest details

You must have the legal capacity to enter into a binding agreement. The minimum age required to reserve a home is the age stated in the applicable property listing, checkout disclosures, or rental agreement.

You agree to provide complete and accurate contact, payment, guest, and reservation information. The primary guest who will occupy the property must be identified. A company, travel coordinator, or other person may reserve for a guest only with Morada Group’s prior approval and must provide the requested guest information.

You are responsible for reviewing the reservation details before confirming your booking and for promptly notifying us if any information is incorrect.

Reservations and pricing

All reservations are subject to availability and acceptance. A reservation is confirmed only after you receive written confirmation and any required payment or authorization has been successfully completed. We may require a signed rental agreement, identity verification, or additional information when disclosed for a particular reservation.

Prices are shown in U.S. dollars. Applicable taxes, cleaning fees, pet fees, or other disclosed charges will be shown before you complete a direct booking. Availability, rates, minimum-stay requirements, amenities, and promotions may change until a reservation is confirmed.

We make reasonable efforts to display accurate prices and availability. If an obvious pricing, availability, or listing error affects a reservation, we will contact you promptly. Where permitted by law, we may offer the choice to accept the corrected terms or cancel the affected reservation and receive a refund of amounts paid to Morada Group for that reservation.

Payments

Payments for direct reservations are processed through Stripe and our booking technology providers. Morada Group does not directly store your full payment-card number. By submitting a payment method, you represent that you are authorized to use it and authorize the disclosed reservation charges.

Payment schedules, deposits, installment terms, and amounts due are displayed during checkout or stated in the booking confirmation or rental agreement. If a payment cannot be processed, the reservation may remain unconfirmed or may be cancelled in accordance with the applicable booking terms after any required notice.

If you believe a charge is incorrect, please contact us promptly so we can review it. Nothing in these Terms limits any rights you may have under applicable payment-card or consumer-protection law.

Changes, cancellations, and refunds

The cancellation and modification policy shown for the property before booking—and repeated in the booking confirmation or rental agreement—controls your reservation. Policies can differ by property, rate, length of stay, and booking channel.

Requests to change dates, guests, pets, or other reservation details are subject to availability, approval, and any resulting rate or fee difference. A request is not effective until Morada Group confirms it in writing.

Any refund or credit will be determined under the policy that applies to the reservation and will ordinarily be returned through the original payment method or booking platform. Processing time may depend on the payment provider or financial institution.

Travel interruptions, weather, illness, and other unexpected events do not automatically override the applicable cancellation policy. We encourage guests to consider appropriate travel insurance.

Property use and guest conduct

You and everyone included in or visiting under your reservation must use the property responsibly and comply with the applicable house rules, occupancy limits, pet policy, parking instructions, smoking policy, quiet hours, community rules, and applicable laws.

• Unauthorized parties, events, commercial activity, and illegal activity are prohibited.
• Only approved guests and visitors may enter or occupy the property.
• You must not create excessive noise, nuisance, danger, or interference with neighbors or the community.
• You must follow safety, access, parking, and check-in or check-out instructions provided for the home.
• You must promptly report material damage, maintenance concerns, or unsafe conditions.

A serious or repeated violation may result in removal from the property or termination of the stay, subject to the applicable rental agreement and law. Refund eligibility, if any, will be determined under the terms governing the reservation.

Damage and additional charges

The booking guest is responsible for damage, loss, excessive cleaning, unauthorized occupants or pets, rule violations, and other charges caused by the guest or members of the guest’s party, except for ordinary wear and tear. Charges may include reasonable repair, replacement, remediation, service-call, or additional cleaning costs when permitted by the applicable rental agreement and law.

Where appropriate, we will provide a description or supporting information for an additional charge. Any security-deposit, damage-waiver, card-authorization, or claim procedure stated during booking or in the rental agreement controls that reservation.

Guests should notify Morada Group promptly after arrival if they discover existing damage or a material condition that was not previously disclosed.

Website content and third parties

Website content, including text, photographs, branding, and design, is owned by or licensed to Morada Group and may not be copied, republished, or commercially used without permission, except as allowed by law.

We work to keep property descriptions, photographs, amenities, and other information current. Furnishings, décor, vegetation, neighborhood conditions, or other details may change, and photographs may not reflect every current detail. Please contact us before booking if a particular feature is essential to your stay.

The website may link to services operated by third parties, including booking, mapping, payment, and social platforms. Their services are governed by their own terms and privacy practices. We are not responsible for third-party websites or services we do not control.

You may not misuse the website, attempt unauthorized access, interfere with its operation, introduce malicious code, scrape it in violation of applicable law, or use it for fraudulent or unlawful purposes.

Disclaimers, liability, and disputes

The website is provided on an “as available” basis. We do not promise that it will always be uninterrupted, error-free, or compatible with every device. To the fullest extent permitted by law, Morada Group is not liable for indirect, incidental, special, or consequential loss arising solely from use of or inability to use the website.

Liability relating to a property, reservation, or stay is also governed by the applicable rental agreement and mandatory law. Nothing in these Terms excludes or limits liability that cannot legally be excluded or limits any non-waivable consumer right.

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles. Before filing a claim, you and Morada Group agree to make a good-faith effort to resolve the matter by contacting the other party and describing the concern and requested resolution. Any forum, venue, arbitration, or other dispute procedure stated in an applicable rental agreement will control that reservation.

Changes and general terms

We may update these Terms from time to time. The “Last updated” date identifies the current version. Updated Terms apply to future website use and future reservations after they are posted. The terms accepted for an existing reservation continue to govern that reservation unless you and Morada Group agree otherwise or a change is required by law.

If any provision is found unenforceable, the remaining provisions remain in effect to the extent permitted by law. A delay in enforcing a provision is not a waiver of the right to enforce it later. You may not assign a reservation or your rights under these Terms without our written approval. Morada Group may assign its rights and obligations in connection with a sale, reorganization, or transfer of the relevant business or property, subject to applicable law.

These Terms, together with the applicable booking materials described above, constitute the agreement concerning your use of the website and reservation. Electronic communications, confirmations, and signatures may be used where permitted by law.